Under Pre-Buy Plan, your account is listed as Automatic delivery. Under “automatic delivery” Supreme Oil & Service Corp. will estimate when each delivery should be scheduled, however, if consumption changes in the household or you are a new customer you must call to place an order for the 1st three (3) deliveries. This will allow our software to generate degree day based on the temperature outside. YOU ARE ENTERING A CONTRACT FOR AUTOMATIC DELIVERY FOR A 12-MONTH PERIOD. YOU MUST CONSUME 1,000 GALLONS IN THE 12-MONTH PERIOD TO BE ELIGIBLE FOR THE PRE-BUY PLAN. If you do not consume 1,000 gallons before the 12-month period ends, you are subject to a $500 fee. The Pre-Buy quote price is an allowance for only 500 gallons. Each time you do a new pre-buy you will receive a different price quote for another 500-gallon allowance. The customer will pay for all pre-buy 500 gallons on the day of the contract inclusive of sales taxes at the time of delivery. The customer agrees to buy oil exclusively from Supreme Oil & Service Corp. for a 12-month Period. After 500 gallons of pre-buy are consumed, the Customer understands and agrees this contract will revert to an automatic delivery contract at the automatic rate for a 12-month period. Customers may request a new pre-buy price quote or a fixed price if customers agree company needs a written letter, email, or text to renew the contract. Pre-buy price/Fixed Price will only be available prior to March 1st, thereafter all pricing after March 1st will be at an Automatic Rate. The first Pre-Buy delivery must be consumed within 3 weeks of purchasing the Pre-buy plan, or your pre-buy will be voided, with no exceptions. If you can’t take delivery within 3 weeks, the company suggests buying the prebuy at a later time in the winter. If your plan is voided due to no consumption within the Three-week mark, you will be subject to a new pre-buy quote upon request. If the first delivery takes less than 150 gallons, there is a $75.00 fee. The customer is responsible to order/purchasing the Pre-Buy plan accordingly to meet the 150 minimum gallon delivery requirement and consume the first delivery within two weeks of pre-buy purchase. After your first fuel delivery, Supreme Oil & Service will estimate when each delivery will be scheduled, remember to call in the 1st three (3) deliveries if you are a new customer or if consumption changes in the household. Deliveries are arranged on a degree-day automatic schedule by Supreme Oil & Service Corp. Each delivery is a fill-up, with no exceptions. If you deny the delivery, there is a $75.00 penalty fee. Each delivery is based on the logistics & consumption of your household. If Supreme has deliveries within your area, we will deliver at our own discretion despite the total gallons delivered being less than the minimum amount. You are responsible for payment of all the gallons delivered to your tank. You can only renew the Pre-buy when you have 100 gallons remaining on the active Pre-Buy plan. The customer understands and agrees to monitor pre-buy gallons and request a new pre-buy when 100 gallons is remaining. Supreme Oil & Service Corp provides you with an invoice after every delivery and it reflects the number of gallons remaining. You can also view your information online when you register your account. If the account has gallons remaining from the Pre-buy allotment after the 12-month period, the remainder gallons will be converted into a cash credit on your account for a future 150 minimum gallon delivery. No refunds for the remainder gallons, the cash credit will be towards your account with Supreme Oil for delivery only. Supreme Oil will apply for your cash credit at any time with the provision that you meet the 150-gallon minimum delivery requirement at the market rate day of delivery. Remainder Gallons that are converted to a cash credit are only to be applied towards a future delivery of 150 gallons minimum. If the customer sells the house or converts to gas or any other requests will be subject to loss of Remainder Gallons, No Credit, No refunds, and no exceptions. The customer agrees to use my remainder gallons that are converted to a cash credit towards a future fuel delivery or towards the next pre-buy purchase. Should the customer request telephone verification prior to delivery and becomes unreachable, the delivery will still be made. If payment is later than 30 days, any special pricing plan will be null and void. The customer is not authorized to switch to Will Call or you will be responsible for a $500 cancellation fee. Customers must notify Supreme Oil & Service immediately should consumption change from the previous history and/or household changes/household modifications. Once we are notified, Supreme Oil will make the necessary adjustments to your account consumption. Supreme Oil & Service is not liable/responsible for runouts if your consumption changes & we are not notified. **Any disputes on delivery or Service appt will be subject to a charge of $150 if we go on-site. If the dispute is inaccurate determined by the company, the customer will agree to pay the penalty of $150. All deliveries/Service invoices MUST be Paid within 10 days, despite any dispute in charges. Should a dispute arise, an investigation will be performed. After the investigation, along with the hourly service onsite charge, Supreme Oil will disclose the findings based on delivery tickets, GPS, and any other information and will see a resolution.