Supreme Oil
75 South Broadway Suite 400, White Plains NY 10601
914-893-4800
5-Please submit 3 pictures . 1- Front of your house 2-The side of house where fill is located 3-Close-up of the fill or tank
All telephone call fuel orders are subject to a $25.00 payment convenience fee. There is no online service fee if customer registers online and places fuel orders via the Supreme Oil website. All on-line fuel orders receive a discounted rate, and all convenience fees are waived. Use Code “ONLINE” to get a discount. Customer is responsible for notifying Supreme Oil & Service at least 2 business days before delivery. Customer agrees that all deliveries will be paid by credit. Customer agrees to pay a late fee when payment is delayed. Customer agrees to pay a late fee when payment is delayed. Customer agrees if the delivery is above the number of gallons requested, payments of the difference will be made monthly. Additional fees may apply on complex deliveries, after hours deliveries or deliveries below stated minimums. Customer agrees to provide a delivery schedule and description on delivery protocols. Should customer request telephone verification prior to delivery and becomes unreachable, the delivery will still be made, and customer must pay the fuel delivered. I understand all fuel orders placed before 3pm are to be handled 24-48 hours Monday-Friday. (After 3pm, fuel orders will be subject to an additional 24 hour Monday-Friday) I understand as a will call customer, I am not authorized to purchase a Service Contract or request boiler service appointments. Unfortunately, Supreme Oil is unable to provide a delivery time. If you are paying cash and cannot wait for the delivery, please call Supreme to make other payment arrangements. Cancellations: $150 penalty if cancelled after 3pm of day order was placed. ** If Supreme Oil is providing same day delivery, Customer understands and agrees the order is unable to be cancelled or a penalty fee of $150 will apply for cancellation on same day delivery.
For all billing questions, the office is available M-F during work hours 8am-5pm. After hours are for EMERGENCY only. Due to high volume of calls and limited staff, please leave a voice mail, e-mail or text and we will reply in a timely manner. If you need immediate access to your account, please log-in to your account via the Supreme website to view the delivery history, balance due or to make payment.